Terms and Conditions

(A2P Compliant Mobile Messaging Terms)

Strongarm Digital Marketing LLC

Effective Date: 09/17/2026

SMS Messaging Terms & Compliance

  1. Program Description: This messaging program sends appointment confirmations and reminders, along with account and service notifications, to customers who have booked an appointment or created an account with Strongarm Digital Marketing LLC through our website at https://strongarmdigitalmarketing.com/, our scheduling forms, or our platform, and have explicitly opted in to receive SMS notifications. Opt-in is collected via web forms and/or account sign-up flows with a dedicated checkbox for SMS consent. Messages include scheduling confirmations, appointment reminders, rescheduling updates, account/service notifications, and customer support communications.

  2. Cancellation Instructions: You can cancel the SMS service at any time. Simply text "STOP" to the same number that sent you messages. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

  3. Support Information: If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or reach out directly to [email protected] or call (425) 588-0945 during business hours.

  4. Carrier Liability: Carriers are not liable for delayed or undelivered messages.

  5. Message & Data Rates: Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service usage and appointment schedule. For questions about your text plan or data plan, contact your wireless provider.

  6. Supported Carriers: Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.

  7. Age Restriction: You must be 18 years or older to participate in our SMS program.

  8. Privacy Policy: For privacy-related inquiries, please refer to our Privacy Policy at https://strongarmdigitalmarketing.com/privacy-policy

We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding the use of SMS communications.

General Terms

This website (the "Site") is owned and operated by Strongarm Digital Marketing LLC ("COMPANY," "we," or "us"). By using the Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these Terms of Service, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site or from Strongarm Digital Marketing LLC.

Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service.

We reserve the right to change these Terms of Service or to impose new conditions on the use of the Site from time to time, in which case we will post the revised Terms of Service on this website. By continuing to use the Site after we post any such changes, you accept the Terms of Service, as modified.

Services and Fees

Strongarm Digital Marketing LLC provides digital marketing services and access to our software platform (collectively, the "Services") as described in a separate proposal, order form, or agreement provided to you, or as described on our website.

Certain features of the Services require payment of fees as set out in that proposal, order form, or agreement. By providing payment information, you authorize us to charge the applicable fees on the schedule agreed upon (e.g., one-time, monthly, or per-project). You are responsible for keeping your payment information current.

[Insert your refund policy — e.g., "Fees are non-refundable except as required by law or as expressly stated in a separate agreement."]

Fees are exclusive of applicable taxes, which you are responsible for unless we are legally required to collect them. We may suspend or terminate access to the Services for accounts with overdue payments after reasonable notice.

Intellectual Property Rights

Our Limited License to You

This Site and all the materials available on the Site are the property of Strongarm Digital Marketing LLC and/or our affiliates or licensors and are protected by copyright, trademark, and other intellectual property laws. The Site is provided solely for your personal non-commercial use.

You may not use the Site or the materials available on the Site in a manner that constitutes an infringement of our rights or that has not been authorized by us.

Unless explicitly authorized, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium any material from the Site. However, you may download and/or print one copy of individual pages for your personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices.

Your License to Us

By posting or submitting any material (including comments, blog entries, social media posts, photos, and videos) to us via the Site, internet groups, or other digital venues, you represent that you own the material or have obtained the necessary permissions. You grant us a royalty-free, perpetual, irrevocable, non-exclusive, worldwide license to use, modify, transmit, sell, exploit, create derivative works from, distribute, and publicly perform or display such material.

Confidentiality

Client Confidential Information (Marketing Services)

In the course of providing marketing services, we will necessarily receive access to certain confidential and proprietary information belonging to you. We will not disclose or use, either during or after the term of our engagement, any proprietary or confidential information belonging to you without your prior written permission, except to the extent necessary to perform the services on your behalf.

"Confidential Information" for this purpose includes:

  • Any information you designate as "confidential," "proprietary," or with a similar legend, or that you otherwise make reasonable efforts to keep secret; and

  • Business or marketing plans or strategies, customer lists, operating procedures, trade secrets, design formulas, know-how and processes, computer programs and inventories, discoveries and improvements of any kind, sales projections, and pricing information.

Upon termination of our marketing services to you, or at your request, we will deliver to you (or destroy, at your election) all materials in our possession relating to your business.

Platform Confidentiality (SaaS Services)

To the extent you access our software platform, the following additional terms apply:

  • Our Confidential Information. Non-public information we share with you about the platform — including product roadmaps, security practices, non-public pricing, and platform architecture — is our confidential information, and you agree not to disclose it to third parties without our written consent.

  • Your Data. Any business data, files, or content you upload to or store within the platform ("Your Data") is and remains your sole property and confidential information. We may access and view Your Data solely as necessary to operate, maintain, and provide support for the platform. Except as described here, we will not use Your Data for any other purpose — including product development, analytics, marketing, or training any models — without your prior written consent. We will not disclose Your Data to third parties except: (i) to subprocessors bound by confidentiality obligations and solely as necessary to provide the platform, (ii) as required by law, or (iii) with your consent.

  • Standard of Care. Each party will protect the other's confidential information using at least the same degree of care it uses to protect its own confidential information of a similar nature, and in no event less than a reasonable degree of care.

  • Exclusions. Confidential information does not include information that: is or becomes publicly available through no fault of the receiving party; was rightfully known to the receiving party before disclosure; is independently developed without use of the disclosing party's confidential information; or is rightfully obtained from a third party without a duty of confidentiality.

This Confidentiality section survives termination of these Terms or of any services engagement.

Acceptable Use

When using our Services, you agree not to:

  • Use the Services for any unlawful purpose or in violation of any applicable law or regulation;

  • Reverse engineer, decompile, or attempt to extract source code from our platform, except where permitted by law;

  • Interfere with or disrupt the integrity or performance of the Services, including introducing malware or attempting unauthorized access;

  • Use the Services to infringe the intellectual property, privacy, or other rights of any third party;

  • Misrepresent your identity or affiliation, or impersonate any person or entity;

  • Resell, sublicense, or provide access to the platform to third parties without our written permission;

  • Use automated means (bots, scrapers) to access the Services without our authorization.

We reserve the right to suspend or terminate access for any account that violates this section.

Disclaimers

Throughout the Site, we may provide links and pointers to Internet sites maintained by third parties. Our linking to such third-party sites does not imply an endorsement or sponsorship of such sites or the information, products, or services offered on or through the sites.

The information, products, and services offered on or through the Site are provided "as is" and without warranties of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, we disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose.

You agree at all times to indemnify and hold harmless Strongarm Digital Marketing LLC, its affiliates, and their respective officers, directors, agents, and employees from any claims, causes of action, damages, liabilities, costs, and expenses arising out of or related to your breach of any obligation, warranty, or representation under these Terms of Service.

Limitation of Liability

To the maximum extent permitted by law, Strongarm Digital Marketing LLC and its officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, arising from your use of the Services. Our total liability for any claim arising from these Terms or the Services will not exceed the amount you paid us in the 12 months preceding the claim.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

Online Commerce

Certain sections of the Site may allow you to purchase products and services from third-party vendors. We are not responsible for the quality, accuracy, timeliness, reliability, or any other aspect of these products and services. If you make a purchase from a third party linked through the Site, the information obtained during your visit, including payment information, may be collected by both the merchant and us.

Your participation in any dealings with third-party vendors is solely between you and the third party. Strongarm Digital Marketing LLC shall not be responsible for any loss or damage incurred as a result of such dealings.

Registration & Passwords

To access certain features of the Site, you may be required to register and create an account. You agree to provide accurate, current, and complete information during the registration process. You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account.

If you suspect unauthorized use of your account, notify us immediately at [email protected]. We are not liable for any loss or damage arising from your failure to comply with this obligation.

Termination

We reserve the right to terminate or suspend your access to the Site, without notice, if we determine that you have violated these Terms of Service or engaged in conduct that we deem inappropriate or unlawful. Upon termination, you must cease all use of the Site and any content obtained from it. Provisions that by their nature should survive termination — including Confidentiality, Intellectual Property Rights, and Limitation of Liability — will survive.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the state in which Strongarm Digital Marketing LLC operates. Any dispute arising under these Terms shall be resolved exclusively through binding arbitration in that jurisdiction.

Changes to Terms of Service

We may update these Terms of Service from time to time. The latest version will always be available on our website with the effective date.

For any questions regarding these Terms of Service, please contact us at:

Strongarm Digital Marketing LLC Phone: (425) 588-0945 Email: [email protected] Website: https://strongarmdigitalmarketing.com/

By using our website and services, you consent to these Terms of Service.